Terms and Conditions

Terms and Conditions

Scope and Object of the General Store Conditions

These General Conditions with the order form and the other elements referred to in to regulate the terms and conditions governing the provision of the Service Online Store ANDRADE EXPRESSO TURISMO (“Service” or “Store”) by ANDRADE EXPRESSO TURISMO, RUA 31 DE JANEIRO, N.º 99 R/C ESQ., 4910-455 VILA PRAIA DE ÂNCORA , under the unique registration and person identification number 514 724 528, with the share capital of € 10,000.00, hereafter called “ANDRADE EXPRESSO TURISMO”.

The Service consists of providing access to www.andradeexpressturismo.com for access to the Online Store which, In addition to providing information regarding a set of products and/or services, it allows the User to electronically order the products disclosed therein, under the terms and conditions described herein.

Ordering of products must be made by Users 18 years of age or older (individuals under the age of 18 must be authorized by their representatives). The elements and information transmitted by the User will enjoy full legal effects, acknowledging the User electronic purchases, and can not claim the lack of signature for breach of obligations assumed.

Product Information and Contents

ANDRADE EXPRESSO TURISMO will do everything possible so that the information presented does not contain typographical errors and will be quickly corrected whenever they occur. If you purchase a product that has different characteristics to those presented online, you have the right to terminate the purchase agreement under applicable legal terms (right of withdrawal).

ANDRADE EXPRESSO TURISMO will do all the possible to ship all ordered products, but it is possible to that in certain cases and due to causes that are difficult for ANDRADE EXPRESSO TURISMO, such as human errors or incidences in computer systems, it is not possible to make available any of the products requested by the User. If any product is unavailable after you place your order, will be notified by email or by telephone. At this moment you will be presented with the possibility to cancel the order with the respective refund if you’ve already paid it.

All pricing information, products, specifications, promotional actions and services may change as any time by ANDRADE EXPRESSO TURISMO.


All products and services sold in the ANDRADE EXPRESSO TURISMO Online Shop are in accordance with Portuguese law.

The Store has the appropriate levels of security, however ANDRADE EXPRESSO TURISMO will not be responsible for any damages suffered by the User and / or third parties due to delays, interruptions, errors and suspensions of communications originating from factors outside. control, in particular any deficiencies or failures caused by the communications network or communications services provided by third parties, the computer system, modems, connection software or any computer viruses or download from the service. infected files or containing viruses or other properties that may affect your equipment. If for any reason of error in accessing the website of the ANDRADE EXPRESSO TURISMO Online Store it is impossible to provide services, ANDRADE EXPRESSO TURISMO shall not be liable for any damages.

Consultations of data and information made under this Service, are presumed made by the User, declining to ANDRADE EXPRESSO TURISMO any liability arising from the misuse or fraudulent use of information obtained.

ANDRADE EXPRESSO TURISMO shall not be liable for any loss or damage caused by misuse of the Service that is not directly attributable to it as willful misconduct.

ANDRADE EXPRESSO TURISMO is not liable for any damages or damages arising from the breach or defective performance of the Service when this is not directly or indirectly attributable to you as intent or gross fault, and is not liable in particular for (i) errors, omissions or other inaccuracies regarding information made available through the Service; (ii) damages caused by the fault of the User or third parties, including violations of intellectual property, (iii) the breach or defective compliance resulting from the compliance with court decisions or administrative authorities or (iv) the breach or defective compliance resulting from occurrences of force majeure, that is, situations of extraordinary or unpredictable nature, outside the ANDRADE EXPRESSO TURISMO and that cannot be controlled by it, such as fires, power cuts, explosions, wars, riots, civil insurrections, decisions government, strikes, earthquakes, floods or other natural cataclysms or other situations not controlled by ANDRADE EXPRESSO TURISMO that prevent or hinder the fulfillment of the obligations assumed.

ANDRADE EXPRESSO TURISMO does not warrant that:
– the Service will be provided uninterrupted, safe, error-free or operate infinitely;
– the quality of any product, service, information or any other material purchased or obtained through the Service meets your expectations of the User;
– Any material obtained in any way by using the Service is used at your own risk and you are solely responsible for any damage to your system and computer equipment or for any loss of data resulting from such operation.
– No advice or information, whether oral or written, obtained by you from or through the Service will create any warranty that is not express in these General Conditions.

You agree that ANDRADE EXPRESSO TURISMO shall in no way be liable for any damages, including but not limited to damages for loss of profits, data, content, or any other losses (even if previously advised by User about the possibility of such damages), resulting from:
– the use or impossibility of using the Service;
– the difficulty of obtaining any substitute for goods / services;
– Unauthorized access or modification to personal databases.

Consumer Obligations

The user undertakes to:
– provide correct personal data and addresses;
– do not use false identities;
– comply with the order limits imposed.

If any of the data is incorrect, insufficient, and therefore there is a delay or impossibility in the order processing, or possible non-delivery, is the responsibility of the ANDRADE EXPRESSO TURISMO declines any responsibility. In case the consumer violates any of these obligations, ANDRADE EXPRESSO TURISMO reserves the right to eliminate future purchases, block the access to the store, cancel the provision of any other services available simultaneously by ANDRADE EXPRESSO TURISMO at the same time User; and also not allow future access of the User to any or all of the any services provided by ANDRADE EXPRESSO TURISMO.

It is expressly forbidden to use products and services purchased for commercial purposes, in particular for resale effects of goods.

Order Cancellation

User may cancel your order requesting it to ANDRADE EXPRESSO TURISMO through the number of phone or e-mail referring the order number, which will be accepted from that it has not yet been processed. After processing, ANDRADE EXPRESSO TURISMO will attempt to deliver it, but the User has the option not to accept it.

For cancellation purposes the User must provide the following information to ANDRADE EXPRESSO TURISMO:
– Username
– Email address used for the purchase
– Order number
– Tax Number and delivery address
– Payment method used
– Date of purchase
– Purchased products

ANDRADE EXPRESSO TURISMO reserves itself in the right not to process orders when it finds any inconsistency in the personal data submitted or observe misconduct by the buyer. The ANDRADE EXPRESSO TURISMO reserves the right not to process any order or refund in case of errors in the values and / or characteristics of the products when they arise from problems technical errors or errors unrelated to ANDRADE EXPRESSO TURISMO.

Return (Right of withdrawal)

The User, in the case of being a consumer, may exercise the right of withdrawal without claiming any compensation within 14 (fourteen) days from the day on which the consumer acquires physical possession of the property.

In order to exercise this right, the User may use the draft indicated below, indicating all his / her identifying data, the subscribed service he / she wishes to solve and the date of subscription. The communication shall be made by letter, through the return of the acquired good, or by other appropriate and evidence-capable means within the period defined above.

The consumer shall, within fourteen (14) days from the date of communication of the resolution, return the goods to ANDRADE EXPRESSO TURISMO in the proper conditions of use.

Draft for free resolution form (Please complete and return this form only if you wish to terminate the contract)
– To [insert name, geographical address and possibly fax number and professional’s email address]:
– By this notice / we communicate (*) that I have resolved / resolved (*) on my (*) purchase and sale agreement for the following good / for the provision of the following service (*) – Requested on (*) / received on (*) –
Name of consumer (s) – Address of consumer (s) (s) – Signature of the consumer (s) (only if this form is notified on paper). (*) Delete where not applicable.

The product must be returned complete, as delivered and accompanied by all documentation received, namely the following documents: sales invoice and the document which proves the receipt of the product. The packaging and documents indicated must be be sent to the following address:


If you choose other forms of return, your shipping costs will be your responsibility.

Upon receipt of the return on ANDRADE EXPRESSO TURISMO will be returned to the User the amount corresponding to the amount paid for the order (value of the sales invoice). If you used a promotional discount code, this amount will not be refunded, ie the refund will only be for the amount actually paid.

The method of refunding the amount to be refunded depends on the payment method used for your order. In case of payments by credit card or ATM, these will be physically returned to the store. If it is not possible to travel to the physical store, the refund will be made by bank transfer, with indication of the respective IBAN. Payments made by bank transfer payment method will be refunded by the same method. The reimbursement is made within 14 days after receiving the wish for free resolution and receiving the return of the good.

In the absence of any of the components of the item sold or, if any of them are not in excellent condition, no refund of the price or postage will be made, and the product will be returned to the original shipping address.

Intellectual Property

The Store is a registered site and the Service provided by the site itself is the responsibility of ANDRADE EXPRESSO TURISMO.

You acknowledge that the Service contains confidential information and is protected by copyright and related rights, industrial property and other applicable law.

You acknowledge that any content contained in the advertising, prominence, promotion or mention of any sponsor or advertiser is protected by copyright and related rights laws, industrial property laws and other property protection laws. , so any use of such content may only occur under the express permission of the respective owners.

The User undertakes to fully respect the rights referred to in the preceding paragraph, namely by refraining from any acts that may violate the law or said rights, such as reproduction, marketing, transmission or the making available to the public of such content or any other unauthorized acts relating to the same content.

Service Security Conditions

The User undertakes to comply with all applicable legal provisions, in particular, not to practice or encourage the commission of unlawful or offensive acts of good morals, such as spamming, in violation of the law applicable to the processing of personal data and advertising communications through automatic calling devices, and must also observe the rules of use of the Service, under penalty of ANDRADE EXPRESSO TURISMO suspend or disable the Service in the terms provided.

You expressly acknowledge and agree that the IP Network is a public electronic communications network that may be used by multiple users and as such subject to computer overloads, and ANDRADE EXPRESSO TURISMO does not guarantee the uninterrupted provision of the Service. , loss of information or delays.

ANDRADE EXPRESSO TURISMO also does not guarantee the provision of the Service in situations of unpredictable overload of the systems on which it is supported or force majeure (situations of extraordinary or unpredictable nature, outside of ANDRADE EXPRESSO TURISMO be controlled).

In case of interruption of the provision of the Service due to unforeseeable overload of the systems on which it is supported, ANDRADE EXPRESSO TURISMO undertakes to regularize its operation as soon as possible.

Store Service Suspension and Deactivation

Regardless of any prior or subsequent communication, ANDRADE EXPRESSO TURISMO may at any time, and in its sole discretion, discontinue making the Service and or part of the Service available to one or all Users.

ANDRADE EXPRESSO TURISMO reserves the right to immediately suspend or terminate access to the Service, in the following cases:
– when the User does not comply with the terms of use referred to and others referred to in the General Conditions;
– when ANDRADE EXPRESSO TURISMO ceases access to the Store without prior notice;

The suspension or termination of the Service by ANDRADE EXPRESSO TURISMO, pursuant to the preceding paragraphs, shall not affect the right of the User or any third party to any compensation or other compensation, and ANDRADE EXPRESSO TURISMO shall not be liable or otherwise encumbered, for any consequence resulting from suspension, cancellation, cancellation of the Service.


The User agrees to receive any and all communication and / or notification related to the Online Store, to the address, contact telephone and or email address indicated in the ordering process.

At any time, you may request not to receive these communications and / or notifications through the Contact Form or by sending an email to the store.

Technical Settings

Without prejudice to the following paragraph, ANDRADE EXPRESSO TURISMO may change the Service and / or the technical conditions of its provision, as well as the respective rules of use.

The current version of these General Conditions and their annexes is available at www.andradeexpressturismo.com

Whenever ANDRADE EXPRESSO TURISMO deems it necessary or convenient to optimize the browsing experience and/or improve connectivity conditions, it may remotely reshape network settings.

Without prejudice to the provisions of the following paragraphs, and bearing in mind the innovative nature of the Service and the technological developments to which it may be subject, ANDRADE EXPRESSO TURISMO may change its technical configurations whenever it is convenient to adapt it to any possible technological developments.

ANDRADE EXPRESSO TURISMO does not guarantee you any upgrades or improvements to the Service.

Some upgrades or new features of the Service may be available only upon payment by You and/or your subscription to Specific Conditions of Use.


The User may submit any contractual conflicts, to arbitration and mediation mechanisms that are or may be legally constituted, and may complain to ANDRADE EXPRESSO TURISMO for acts and omissions that violate the legal provisions applicable to the acquisition of goods.

The complaint must be filed within 30 (thirty) days from the date of knowledge of the facts by the User, being registered in the information systems of ANDRADE EXPRESSO TURISMO which shall decide the complaint and notify the interested party within the maximum period. thirty (30) days from the date of receipt.

Applicable Law

In all matters not provided for in these Terms and Conditions, Portuguese law shall apply.